who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Reporting to the Senior Director, Business Planning & Operations, the Commercial Operations, Senior Manager will evolve and support the APAC Go-To-Market (GTM) process with a focus on innovating existing ways of working. You'll be at the cross-section of the business, leveraging your deep understanding of the end-to-end value chain to drive real impact. You'll partner with operational teams across the APAC organization to bring structure, alignment and drive commercial readiness. A successful candidate will be able to inspire change, operate in a matrixed organization and keep the business on track to meet commercial outcomes.
core responsibilities
Commercial Planning Operations:
- Serve as strategic connector for APAC commercial planning, supporting APAC leadership and their teams across Product, Brand & Community, Digital & Markets to turn enterprise direction into clear, market-ready actions
- Own the APAC integrated GTM calendar, orchestrating critical milestones / decision forums (e.g. Pre/Post Buy, Seasonal Readiness Execution) that feed into global GTM timelines
- Facilitate high-quality x-functional debate and influence timely decisions that shape market localization, financial and business outcomes, which determine how our brand comes to life and what the guest experiences in market
- Bring financial acumen and strong commercial judgement to frame each decision, preparing information & insights needed for productive discussion -- clarify problem statement and make the risks, trade-offs and upside visible
- Stay ahead of the business by anticipating upcoming hurdles, surfacing risks early and leveraging centralized APAC / Market Command Centers to drive shared view of product buys, brand campaigns & readiness
Go To Market Transformation:
- Evolve the regional GTM process and empower teams through digital innovation, tool development and milestone/process redesign
- Maintain & implement transformation roadmap, project managing multiple complex work activities across a matrixed APAC and global organization
- Act as an empowering Change Agent to enroll and educate operational teams and leaders on GTM milestone shifts, expectations and enhancements
qualifications
- 7 years+ of experience in Consulting, Transformation, Merchandising, or Planning within a fast-paced business environment
- University degree in Business, Finance, or Engineering
- Ideally, a deep understanding of apparel value chain, specifically Merchandising, Planning or Inventory Management processes
- Strategic vision and creative thinking: ability to look beyond existing processes and ways of working
- Proven track record in project management, developing workback plans and implementing complex business transformation initiatives end-to-end
- Strong facilitation and change management skills to drive cross-functional alignment across junior teams and senior leaders
- Demonstrates a structured problem-solving mindset and sound commercial business judgement
- Experience in an global matrixed organization, able to navigate an organization independently, and comfortable with ambiguity
must haves
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn't take themselves too seriously.
additional notes
Authorization to work in Hong Kong SAR is required for this role.
beyond the paycheck (benefits & perks)
At lululemon, we care for and invest in the whole person - body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
work arrangement
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.
learn more about what it's like working for lululemon in our Asia-Pacific markets:
#LI-NDN #LI-Onsite