We're looking for students of Czech Universities, who are interested in a long-term collaboration with MSD. 

Have you always wanted to work in a company where your work can have a real impact? Do you enjoy working in an international environment with lots of space for personal development? Are you ready to join a company where we cherish Diversity and Inclusion and the wellbeing of our employees?

Our IT team operates as a business partner, suggesting ideas and innovative solutions that enhance our organizational capabilities. We work collaboratively on an international scale to deliver services and solutions that increase productivity and foster innovation.

Primary job responsibilities include:

The Student Role is a learning‑oriented position designed for students who want to gain hands‑on experience in IT Service Management (ITSM) within a global enterprise environment. The role provides exposure to multiple ITSM processes and supports day‑to‑day ITSM governance and operations.

• Support ITSM performance reporting through dashboards, metrics, and data analysis

• Assist with monitoring ITSM process adherence and overall data quality

• Support multiple ITSM processes (such as Incident, Problem, Change), including backlog clean‑up and follow‑up on older or incomplete records

• Work with the ITSM Governance team to understand global standards and governance practices

• Help to create and maintain ITSM process documentation

• Support training, knowledge sharing, and continuous improvement activities

What will you learn:

• Practical understanding of IT Service Management (ITSM) in a global organization

• How enterprise tools such as ServiceNow are used to support IT operations

• How to analyze ITSM data, improve data quality, and support reporting

• How ITSM governance works and how processes are applied globally across teams

• How to collaborate with IT professionals, suppliers, and leadership

• Foundational skills in process documentation, communication, and continuous improvement

We are seeking professionals with the following qualifications, skills and experience:

• Currently pursuing a BSc degree (or equivalent), ideally in IT, Information Systems, or a related field

• Interest in IT Operations and IT Service Management, with a strong willingness to learn

• Ability to work in a global team

What should you know / nice to have:

• Basic understanding of the ITIL framework or interest in learning ITSM concepts (ITIL Foundation is a plus)
• Knowledge of ServiceNow or similar ITSM tools
• Good working knowledge of MS Office (Excel, PowerPoint, Word)
• Strong communication skills in English

Besides a great atmosphere and flexible working environment, we also offer:

• Hourly wage
• Multinational environment in the leading pharma corporation
• Meal vouchers and Multisport card
• Development program (every month trainings, workshops, networking events, etc.)
• Flexible working hours
• Friendly working environment
• Possibility of challenging career

Who we are ...

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth.

Invent. Impact. Inspire.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Please note our third party recruitment partner, will retain and employ successful applicants for this program.

Search Firm Representatives Please Read Carefully: 

Our company does not accept unsolicited assistance from search firms or recruitment agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any of our employees via email, the Internet or in any form without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.)

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