Working Pattern: Poland: Hybrid, 8 days on-site/month 

At PMI, we’ve chosen to do something incredible. We’ve transformed our business and are building our future on one clear purpose—to deliver a smoke-free future.

With huge change comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

What You'll Do

• Own and manage the portfolio of Business IT Services within the B2C and e-Invoice domains.
• Ensure services continuously meet business needs, customer expectations, and strategic objectives.
• Drive service lifecycle management, including enhancements, modernization, and retirement decisions.
• Define and maintain service roadmaps in alignment with business priorities and technology strategy.
• Collaborate with business stakeholders, Engagement Partners, Architecture, and Engineering teams to shape service evolution.
• Assess, prioritize, and support business demand, translating requirements into service improvements and initiatives.
• Monitor service performance, adoption, customer satisfaction, and overall business value delivery.
• Lead continuous improvement initiatives to enhance customer experience, operational efficiency, and compliance.
• Oversee delivery of projects impacting assigned services, ensuring alignment with agreed requirements and roadmaps.
• Manage service governance, risks, dependencies, and successful transition of initiatives into Business-as-Usual operations

Skills & Capabilities

• Bachelor's degree in Information Technology, Engineering, Business Administration, Finance, or related discipline.
• 8+ years of experience managing enterprise applications, digital products, or Business IT Services.
• Experience in service portfolio management, demand management, or technology product ownership
• Experience working in complex international environments with multiple stakeholders.
• Strong understanding of business processes and technology-enabled transformation.

Preferred

• Experience in B2C and / or electronic invoicing and tax compliance solutions.
• SAP ECC and/or SAP S/4HANA knowledge.
• Experience with Agile delivery models and product-centric operating models.

Rewards & Benefits

• Company Car / Car Allowance
• Private medical & dental care
• Life insurance
• Subsidized meals 
• Employee pension plan
• In this position you will earn no less that: Poland: 27300 PLN gross/monthly

Relocation support is not available for this job 

At PMI we run the business in line with ethical principles and encourage SpeakUp culture. We care for equal chances and fair treatment. If you find anything that violates these principles in this job offer or the recruitment process, you may contact our Ethics and Compliance Team at [email protected]. Read more about Ethics&Compliance at PMI – here