The IT&D Manager, Integrated Talent is part of the IT&D HR team, a team responsible for the design, delivery and maintenance of all IT&D Continuous Improvement (CI), medium-sized projects and major programmes in the global HR function.
The role ensures alignment between HR strategy and technology solutions, by driving value through scalable, user-centric solutions.
The role reports to the IT&D Sr Manager, Integrated Talent to support the development of processes and template standards for changes to HR Systems & Solutions. As a IT&D Manager, you will analyse and optimise end‑user journeys, define and own the product vision and roadmap for Integrated Talent processes.
Identify opportunities to streamline and simplify the HR systems landscape
• Facilitate requirements workshops, perform fit‑gap analysis, and document functional specifications
• Translate business requirements into clear functional specifications and user stories aligned with product roadmaps
• Analyse HR data structures to ensure solution changes maintain data integrity and reporting accuracy
• Develop and maintain solution blueprints to promote consistent HR technology implementations
• Partner with HR COEs, business leaders, and IT&D teams
• Partner with Enterprise Architecture to ensure proposed solutions align with technology standards
• Collaborate with Product Managers and delivery teams to refine backlog items and support sprint planning
• Collaborate with delivery teams and vendors to ensure designs meet business and technical standards
• Support testing activities, including validation against functional requirements and solution templates
• Ensure that hypercare, transition and support processes are in place
Accountabilities
• Ensure consistency, optimisation and effective governance of HR systems and solution templates across Reckitt.
Skills/Experiences
• 10-12+ years of experience in managing and implementing HR solutions
• Experience working with internal and external applications environment
• Excellent knowledge of SAP SuccessFactors, ServiceNow HRSD or equivalent HR technology ecosystems
• Proven track record of expertise of supporting complex change and multi-disciplinary projects
• Extensive experience working with cross functional teams (HR, Finance, IT) and 3rd party providers
• Able to build and maintain strong and effective relationships
• Effective time management and organisational skills
• Critical thinker and ability to demonstrate logical approach to problem solving
• Strong negotiation and influencing skills particularly at senior levels of an organisation
• Able to balance work/life and balance competing demands
• Able to deal with conflict and mediate
• Able to deal with ambiguity and cope with change
SAP SuccessFactors, Talent Management, HR Technology, HR Systems Delivery, Enterprise HR Landscape, Stakeholder Management, HR Process Transformation, Solution Design, IT&D, and Product/Project Delivery,
large-scale SuccessFactors landscapes, global HR transformation programs, and strong stakeholder-facing HR