Assistant Marketing Manager

🌟Join Superdrug HeadOffice- Make a Real Difference Every Day!🌟

📍Location: Croydon, United Kingdom.

🕒Hours: 37.5| 9.00am - 5.30pm - Hybrid working available depending on role responsibilitieswith 2 days working from home and 3 days in our stylish, modern andcollaborative office close to East Croydon Station.

💷Salary: Competitive

🎉Why Superdrug?

Passionate about Beauty and Health? Want to be part of aninnovative, trend setting retailer? Our vibrant Head Office, based by EastCroydon station is a fantastic environment filled with hundreds of brilliantpersonalities.

We're a team that puts our customers and our teams at the heart of everythingwe do. At Superdrug, we aim to be the best in accessible health & beauty,loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all aboutpersonality, we have fun, and we work hard to deliver That Superdrug feeling.

📅Here'sthe exciting bit... A day includes:

An exciting opportunity has arisen to join the SuperdrugMobile team to support the development of desirable propositions and marketingcommunications to drive footfall and sales. You will have experience incrafting, engaging customer-centric propositions which will deliver greatresults, Strong planning and organisation skills, with the ability to balancemultiple multi-channel campaigns. Reporting into the marketing manager you willplay a key role in supporting and implementing our key drivers with a focus onacquisition, retention, awareness and developing our USP.

📝KeyResponsibilities:

· Event and experiential, planning and execution.

· Actively seeking opportunities to build the brand across multiple channels.

· Raise the profile of the brand through the development of active marketingstrategies and communication programmes in line with business objectives.

· Supplier/Agency relationship management.

· Support in the development and upkeep of Company Websites.

· Develop, manage and monitor social media forums and activity to generateinterest.

· Creation of internal and external literature in support of promoting thebrand.

· Monitoring and reviewing sales and marketing campaigns and materials.

· Collaborating with the marketing manager, internal teams, clients andpartners on marketing strategy.

· Providing administrative support to the marketing manager and senior mobilemanager.

· Good collaborative working relationships with key partners, both internal andexternal, to support delivery of shared objectives.

· Managing budgets and accurately accounting for all spend across theactivities you're responsible for delivering.

· Undertake any tasks that are in addition to those listed in the JobDescription where required and within capabilities.

.Be the voice of customers and orchestrate the organisation to live the brandpurpose and inspire a customer-first culture to build customer love in everytouchpoint of our O+O platform.

Personal Attributes:

· Strong self-organisation, including the ability to work at pace and makeappropriate prioritisation calls.

· A real passion for interpreting performance data and making recommendationsto improve campaign activity.

.Sees every interaction with the customer as an opportunity to delight them and comfortable using different platforms to communicate with them.

. Understands customer needs and empowers others to remove any barriers todeliver great service.

. Uses positive language and behaviours in all interactions with customers andcolleagues, building trust and rapport.

. Always prioritises actions which delight the customer/colleague.

. Suggests and supports new ideas and ways of working which are designed toimprove services.

.Confidently communicates, challenges and gives feedback to others.

. Encourages teamwork & collaboration between their own team and others.

. Recognises the strengths & contribution of various teams, builds onnetworks to understand priorities of others and how to add value.

. Seeks feedback and listens to it, takes responsibility to find positiveoutcomes and solutions.

. Generating ideas and feeling that they can be shared both within theirimmediate team and also outside ofthe team.

.Is confident using data to make tactical decisions.

. Is knowledgeable about their specialism and has an awareness of their widermarket and to support with the current trends in their business area.

.Actively looks for new ways of working through Ai that would benefit thebusiness and move things forward.

. Actively developing your ability to use AI effectively and think criticallyabout outputs.

. Strengthen Human Touch - Keeping the human element strong: Balancing AIefficiency with human coaching, empathy, and team cohesion.


Desired but not essential:

. Experience in developing and implementing complex, multi variant,personalised campaigns, particularly in 121 - direct mail and email.

💡Here's what's in it foryou:

. 33 days holiday rising to 38 days with length of service. (inclusive of bank holidays)

. 2 staff discount codes for yourself and a family member or friend.

. 30% discount on Superdrug Own Brand Products both in store and online.

. Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

. Company pension matching and bonus.

. We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.

. Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.

. We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!

. Unrivalled Learning and Development programmes.

. Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support...

Come and be part of something special!

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