Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

Job Summary:

This role is responsible for ensuring portfolio growth with their assigned Biotech customers and their product portfolios involving connected services and/ or strategic partnerships across the Pharma Services Group (PSG) and Clinical Research Group (CRG) through governance, planning and innovative initiatives. The successful leader will partner with subject matter experts and project managers/ leaders on services to ensure timely and effective communications with assigned customers and internally with critical team members. The ideal candidate will have extensive service industry expertise across the Pharma/Biotech/CDMO sectors and prior program management experience.

Key Responsibilities:

• Lead the customer relationship and governance for the services and support across Thermo Fisher Scientific governance models.
• Work collaboratively and cross-functionally to coordinate, influence, and lead efforts to ensure seamless execution of services.
• Provide program and project management leadership and support for key functional activities including functional sub-team and working group meetings.
• Bring together the customer and internal functional leads, when needed to support customer needs and decision making; oversees multiple project teams and project managers across the network to deliver on customer portfolio.
• Facilitate the identification, management and communication of key program risks and their associated mitigation and contingency plans.
• Leverage strong project and interpersonal knowledge, leadership, and facilitation skills to optimize team meetings and facilitate effective teamwork.
• Build and leverage relationships and networks to improve and enhance team dynamics; proactively finding opportunities and removing obstacles to get results.
• Support budget processes and financial targets in the partnerships assigned.
• Models advanced program and portfolio management methodologies.

Key Requirements:

• Bachelor’s degree in Biotechnology, Life Sciences, Business Administration, or a related field strongly preferred; Master’s or advanced degree preferred.
• 6+ years’ multi-disciplinary experience in the pharmaceuticals, biotech, CDMO or Clinical research industry is a must.
• Project Management Professional (PMP) certification preferred
• Strategic problem solver with proven track record supporting a business through rapid growth and/or change
• Ability to establish relationships with high-level business contacts and influence scientific/biotech leaders
• Ability to lead and fully integrate across the matrix business structure and follow-up to expand relationships and business opportunities
• Strong commercial competence with experience with all phases of drug development and technology transfer
• Master in program and project management
• Expertise in customer relationship management
• Ability to manage multiple complex programs spanning across divisions and functions
• Strong interpersonal skills with ability to influence up and across the network to deliver on customer needs
• Solution oriented to overcome challenges and move the team forward
• Expertise across drug development, manufacturing, CMC; able to consult assigned customers on their portfolio of needs and across molecule lifecycle
• Ability to travel up to 25% as needed

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them! Our distributed team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.

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