Description

Key Scope (Account Management)

• Serve as a primary point of contact for assigned clients, ensuring effective delivery of broking and account servicing support.

• Support Account Directors in managing a portfolio of large and complex corporate accounts across various industry sectors.

• Assist in the preparation and execution of renewal and placement strategies to achieve optimal coverage and commercial outcomes for clients.

• Prepare and coordinate marketing submissions to insurers, ensuring accurate and complete presentation of client risk information.

• Analyze insurer quotations, coverage terms, conditions and pricing, and assist in preparing coverage comparisons and recommendations for clients.

• Review policy wordings, endorsements and contractual insurance requirements to ensure coverage adequacy and alignment with clients' risk management objectives.

• Identify potential coverage gaps, policy deficiencies and opportunities for enhanced risk transfer solutions.

• Coordinate placement activities with insurers and internal stakeholders to ensure timely policy issuance and accurate documentation.

• Support the delivery and administration of multinational and complex insurance programmes, including coordination with regional and global network offices where required.

• Participate in client stewardship meetings, renewal discussions and presentation preparations, contributing market intelligence and placement insights.

• Develop and maintain strong relationships with clients, insurers and internal stakeholders to facilitate efficient service delivery and successful placements.

• Manage insurer facility arrangements and support efforts to maximize business retention, growth opportunities and portfolio profitability.

• Monitor insurance market developments, underwriting trends and emerging risks, providing relevant insights to support client and business needs.

• Ensure policy administration, documentation, invoicing and broking system records are maintained accurately and in accordance with company standards.

• Ensure all activities are conducted in compliance with company policies, regulatory requirements, MAS guidelines and applicable governance standards.

• Support initiatives to improve operational efficiency, service quality and client experience.

• Undertake any other duties and responsibilities as assigned by management.

Qualifications

• Approximately between 1 to 3 years of experience.
• Has the required insurance certification (CGI)
• Strong analytical, problem-solving, and organizational skills.
• Highly motivated and proactive, willingness to learn
• Good interpersonal skills, ability to work independently and within a team
• Proficient in MS Office applications
• Ability to manage multiple priorities and work effectively in a fast-paced environment.

Equal Opportunity Employer