Description

The Role

Some of your responsibilities include:

•    Gain a thorough understanding of the plan design
•    Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information
•    Work cooperatively with other team members to complete tasks and to ensure unified delivery of services
•    Learn and use Excellence tools and concepts to ensure efficient and quality output
•    Adhere to plan documents and government regulations in administering plans
•    Perform established quality control standards and meet established performance targets
•    Complete assigned cases using established procedures and in a timely manner
•    Meet productivity/utilization goals as well as meet established efficiency standards
•    Actively participate in team meetings and training activities
•    Follow and update documentation materials as directed

Qualifications

The Requirements

•    Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information
•    Knowledge on benefits administration, plan administration or insurance processing is a plus
•    Passion for solving problems and sharing solutions to exceed the standards of the client
•    Ability to be a self-starter and work independently, but also cooperatively in a close team environment
•    Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus
•    Professional and responsible approach to work, clients and colleagues
•    Ability to organize and prioritize with strong attention to details
•    Excellent oral and written communication skills
•    Ability to complete multiple projects within established deadlines
•    Work experience with US counterparts preferred
•    College degree holder
•    Work Mondays thru Fridays and must be amenable to EMEA and US working hours

WTW is Equal Opportunity Employer