Young people get a taste of the world of work in Greater Anglia
September 8, 2021Greater Anglia have welcomed ten young people currently out of mainstream education or employment onto its Customer Service Traineeship course which offers work experience placements for 16–24-year-olds.
The Traineeship programme is eight-weeks long, it combines education and training. It supports young people who are looking to develop their skills for apprenticeships, sustainable employment, and further learning.
It is one of Greater Anglia’s diversity and inclusion initiatives that provides young individuals with inspiration and insight towards roles within Greater Anglia and a career in rail in general.
Viktorija Novikova, Greater Anglia’s Talent & Development Projects Coordinator, said, “Over the last four years we have offered traineeship opportunities to young people who are currently out of mainstream education or employment.
“We find that these types of courses can really help to motivate teenagers and young adults through practical work experience, and they benefit from getting an insight into the typical tasks they will be expected to undertake in full-time employment.
“We’re really pleased that against all odds and throughout three lockdowns, we were still able to welcome ten young people into our 2021 programme and help them get a great start to their working lives”.
The trainees have just graduated from their programme and two have received permanent roles.
Trainees spend two weeks learning in the classroom followed by two weeks on a work placement at an allocated station where they can shadow customer service colleagues to gain experience of a variety of roles. A special thanks goes to our provider Central Training Group who made this programme still possible throughout the lockdowns.
