Rapport Guest Services
A meaningful employee experience is at the heart of what we do. The diversity of our employees is one of our greatest strengths, and we are committed to ensuring that every person has equal opportunity and is treated with dignity and respect. We welcome everyone, whoever they are and however they choose to identify. We are committed to our supporting our people’s aspirations and nurturing them to be successful personally and professionally.
About Rapport
We are an award-winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. We provide services in all major cities in UK & Ireland, also globally with a strong presence in North America, Denmark, Switzerland, Hong Kong, Australia, and New Zealand.
Some of the fantastic roles we have within our company include reception, concierge, client meeting room management, community manager, workspace and floor coordination, switchboard and other call services.
Working at Rapport
Our people come first. We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds.
We are committed to developing our people and offering many fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and several Leadership programmes to support you with your development and career progression within Rapport.
Our ambassadors’ mental and physical wellbeing is very important to us. We continue to offer a wide range of support services and initiatives to provide our team members meaningful experience.
We are also a Disability Confident Employer, and we have partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.
Some of the exclusive benefits our ambassadors have access to include quick access for them and their immediate family to a Digital GP and wider healthcare benefits, exclusive employee discounts to countless retailers, a comprehensive learning and development programme, career progression opportunities, and a charity day off.
Be Yourself at Rapport
We have seven Employee Networks as part of our “Be Yourself at Rapport” programme, to create safe spaces for our ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do. Our seven employee networks are:
• Pride @ Rapport – to support our LGBTQIA+ Ambassadors.
• Embrace You – to nurture cultural, ethnic, and racial diversity.
• Empower – our Women at Work network.
• Be Well – to nurture wellbeing and creativity.
• Be The Change – to promote sustainability and environmental responsibility.
• Be Kind – to focus on charity and giving back to the community.
• Be Active – for our ambassadors with a passion for physical activity.
Visit our careers website https://www.inploi.com/company/compass/rapport
